Hello,

Since you didn't mentioned the name of the web counselling you're taking part in. However, if it is a mail that you have deleted which consists your login ID then you can retrive it through trash mail. Otherwise kindly contact the HELPDESK of particular web counselling for resolving your issue as soon as possible.

Hello,

Can you please be specific of what exam counselling you are asking about, there are many exams for which counsellings are up these days, so please be specific with the name of the exam so that we can help you out with your query.

We would be happy to help you, kindly mention the name of the exam in the comment section below.