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i want my passing certificate from digilocker but it is not fetching and cannot find records what should I do.


Gopika Rani 14th May, 2024
Answer (1)
SEJAL JAIN 18th Jul, 2025

Hello

If Digilocker isn't fetching your passing certificate and shows “records not found,” don’t worry—it’s a common issue. Sometimes, this happens if your details (like roll number, year, or board) aren’t entered exactly as they appear in official records. Double-check if your Aadhaar is linked correctly and try again using accurate details. Also, ensure you're selecting the correct education board and certificate type in Digilocker.

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