Hope you are doing good in this pandemic situation. This is a very serious issue as counselling procedure is very important and a person should be very smart while taking decisions. As you have been allotted different options.

I would advise you to immediately write email to the concerning authorities. If they don't reply with a single email you should write for five emails to them. It's our technical Glitch from their side and therefore they should be responsible for it. Write them emails as soon as possible.

Don't worry every year many student face with problems like this.

Also if you want you can use our college predictor tool to know about your best chances.

From your profile I can see that you are from Telangana.