Hello,

If you have paid twice for your CTET application form 2024, here's how to seek a refund on one of those payments:

Official CTET Website: You check the official website of CTET for such instructions if any for duplicate payments.

CTET Helpdesk: You would be required to email or call on the helpline number of the CTET. Here's what you need to provide in that email/call- application number, both the transaction details, and a screenshot or photocopy of the payment receipt.

Bank Support: Obtain the contact numbers of both the banks holding the accounts. Mail them with transaction details and ask them to walk you through the refund procedure.

Track the refund status with the CTET board and the banks too. If the board does not do anything, it might be an auto-reversal in your bank account. Keep following both the organizations regularly.

Maintain all the correspondence and payment slips for creating a record of refund.

Hello Akhilesh,

If you have made two payments for your CTET 2024 exam application, you can follow these steps to get a refund for one of the payments:

Steps to Request a Refund:

1. Check CTET’s Official Website:

   • Visit the official CTET website and log in to your account using your registration credentials.
     
     

2. Contact CTET Support:

   • CTET has a helpline number and email address specifically for addressing payment issues. You can either:
     
     
     • Call the CTET helpdesk number provided on the official website.
     • Email them at ctet@cbse.gov.in with your payment details.
       
       

3. Provide Payment Details:

   • Mention the following details in your communication:
     • Application Number
     • Transaction ID for both payments
     • Bank Name and Account Details from which payments were made
     • Date and Time of Payment
     • Screenshot of both successful payments (if available).
       
       

4. Wait for the Refund Process:

   • CTET typically processes refunds for duplicate payments after verification. It may take a few days to a few weeks, so be patient and keep a record of your communication.
     
     

5. Follow Up:

   • If you don't hear back in a reasonable time, follow up with another email or call the helpline.

By following these steps, you should be able to resolve the issue and get a refund for the extra payment.

I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.