Question : Mediation as a conflict resolution strategy involves:
Option 1: A third party directing the outcome
Option 2: The conflicting parties reaching a solution together with the help of a neutral third party
Option 3: Avoiding the conflict
Option 4: The use of force to resolve the conflict
Correct Answer: The conflicting parties reaching a solution together with the help of a neutral third party
Solution : Mediation involves the conflicting parties reaching a solution together with the help of a neutral third party. The mediator facilitates communication but does not impose a solution.
Question : Arbitration as a conflict resolution strategy involves:
Option 1: The conflicting parties reaching a solution together
Option 2: Avoiding the conflict altogether
Option 3: A third party making a binding decision
Option 4: Informal discussions to resolve the conflict
Option 1: Forcing a decision on the conflicting parties
Option 2: Ignoring the conflict until it resolves itself
Option 3: A neutral third party facilitating a resolution
Option 4: The conflicting parties competing for a favorable outcome
Question : Negotiation as a conflict resolution strategy involves:
Option 1: Imposing a solution on the conflicting parties
Option 3: Discussing the issue to reach a mutually acceptable solution
Option 4: Using a third party to decide the outcome
Question : In mediation, the role of the mediator is to:
Option 1: Make a final decision to resolve the conflict
Option 2: Take sides in the conflict
Option 3: Facilitate communication between the parties
Option 4: Enforce a resolution
Question : Competition is best defined as:
Option 1: Working together to achieve a common goal
Option 2: Avoiding conflict and disagreements
Option 3: Striving against others for a desired outcome
Option 4: Conforming to group norms
Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile