Correct Answer: Statement 1 is correct, and statement 2 is false.

Solution : The correct answer is (b) Statement 2 is true, but Statement 1 is false.

Statement 1 is correct. Organizational barriers in communication, such as hierarchical structures, inadequate communication channels, or lack of transparency, can hinder effective communication within an organization. This hindrance can, in turn, impede decision-making processes, as timely and clear communication is crucial for informed decision-making.

Statement 2 is incorrect. Organizational barriers not only affect the flow of information within an organization but can also impact decision-making processes, employee morale, collaboration, and overall organizational efficiency. These barriers can have a broader influence on various aspects of organizational functioning, beyond just the flow of information.