Question : Statement 1: The Consumer Protection Act provides consumers with the right to seek redressal.
Statement 2: It empowers consumers to approach the appropriate consumer forum to resolve their complaints.
Option 1: Both statement 1 and statement 2 are true.
Option 2: Statement 1 is true, but statement 2 is false.
Option 3: Statement 1 is false, but statement 2 is true.
Option 4: Both statement 1 and statement 2 are false.
Correct Answer: Both statement 1 and statement 2 are true.
Solution : The correct answer is (a) Both statement 1 and statement 2 are true.
Statement 1 is true. The Consumer Protection Act provides consumers with the right to seek redressal, which means consumers have the legal right to address and seek remedies for any grievances or complaints they have regarding products or services they have purchased.
Statement 2 is also true. The act empowers consumers to approach the appropriate consumer forum, which is established under the act, to resolve their complaints. These forums provide consumers with a formal platform to seek redress and resolve disputes with businesses.
Question : Statement 1: The Consumer Protection Act allows consumers to approach consumer forums at the district level for dispute resolution.
Statement 2: It aims to provide consumers with a convenient and accessible platform to seek redressal for their complaints.
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