Question : The Consumer Protection Act is aimed at:
Option 1: Protecting the rights of producers
Option 2: Regulating the pricing of goods and services
Option 3: Safeguarding the interests of consumers
Option 4: Promoting monopolistic practices
Correct Answer: Safeguarding the interests of consumers
Solution : The correct answer is (c) Safeguarding the interests of consumers.
The Consumer Protection Act is aimed at safeguarding the interests of consumers. It is designed to protect consumer rights, ensure fair and ethical business practices, and provide a mechanism for consumers to seek redressal and compensation for any harm or dissatisfaction caused by defective products or deficient services. The act aims to create a balance in the consumer-business relationship by empowering consumers with legal rights, promoting consumer awareness and education, and establishing mechanisms for effective dispute resolution.
The act places the interests and welfare of consumers at the forefront, emphasizing their protection, empowerment, and access to justice. It provides consumers with avenues to seek legal remedies, file complaints, and claim compensation in case of unfair trade practices, misleading advertisements, product defects, or unsatisfactory services.
Question : What is the purpose of the Consumer Protection Councils under the Consumer Protection Act?
Option 1: To resolve disputes between consumers and producers
Option 2: To educate consumers about their rights and responsibilities
Option 3: To regulate the prices of essential commodities
Option 4: To promote monopolistic practices
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