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the pnb had declined transaction from sbi atm. how can be.


Answer (1)
Radhika Goyal 30th Aug, 2024

Hy,

If Punjab National Bank (PNB) has declined a transaction that was attempted at a State Bank of India (SBI) ATM, several factors could be involved. Here’s a breakdown of possible reasons and steps you can take:

Possible Reasons for Declined Transaction

  1. Insufficient Funds : Ensure that your PNB account has sufficient balance to cover the transaction amount.

  2. Card Issues :

    • Expired Card : Check if your ATM/debit card has expired.
    • Blocked Card : Verify whether your card has been blocked or deactivated due to security concerns or incorrect PIN entries.
  3. Technical Problems :

    • ATM Malfunction : The ATM at SBI could have been experiencing technical issues.
    • Network Issues : There could be network connectivity problems between SBI’s ATM and PNB’s systems.
  4. Security Measures :

    • Fraud Prevention : PNB might have declined the transaction as a precaution if there were unusual activities or suspicious transactions.
    • Incorrect Details : Ensure you are entering the correct PIN and account details.
  5. Cross-Bank Restrictions : Some banks have specific limitations or restrictions when using ATMs of other banks, particularly if there are limits on the number of free transactions or specific charges.

  6. Daily Limits : Check if you have exceeded your daily withdrawal or transaction limits set by PNB.

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