The duties and responsibilities of ground staff at the airport is very vast. They are the one to perform all task from commercial to technical. First prime duty of a ground staff is to make sure about the safety and comfort of the passengers. Their duties include to check the baggage, cleaning and to make flight experience pleasant. Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight and some groud staff works in direct contact with customers, handling their queries.