Hello Aspirant,

It seems like uou are interested in knowing about the eligibility and role of a Relationship Manager. A Relationship Manager could work in either Retail or Wholesale Banking and is required to help and advice clients. The range and scope of his work would range from helping clients with their account details to giving advice on financial investments. He/she needs to cater to individual clients while trying to generate new business and clients for the bank.

The Job Role and Responsibilities

A retail Relationship Manager would primarily deal with individual retail customers and advice them on various banking and financial products and services offered by the bank. A wholesale Relationship Manager would be catering to the corporate clients like SME's or large corporations.

Sometimes a Relationship Manager might also be required to supervise other bank employees who communicate with his/her clients, like loan officers etc. A Relationship Manager is expected to have sound financial knowledge as well as thorough information about his/her company's various offerings in order to identify the need of the customer and advice him accordingly. He/she needs to have an understanding of banking regulations, latest products and services, specific markets related to the clients he/she is handling.

Competencies and Skills Required

A Relationship Manager is required to interact with customers for most part of his/her day and so good communication and presentation skills are a prerequisite for the job. The job also requires thorough financial and sector knowledge in order to provide sound and reliable advice to clients. The major skills and competencies that employers look for are:

Excellent communication and listening skills
Confidence and Presentation skills
Understanding and interest in financial / banking products and markets
Ability to analyze and research information
Ability to explain complex information clearly and simply
Good sales and negotiation skills.

I hope this information helps you. Good luck!