The Ombudsman is-an authority designated to research people's grumblings against maladministration, particularly that of public power. The exact mean­ing of the term Ombudsman is complaint officer.

An Ombudsman is a public officer whose functions is to explore the complaints, raised by citizen in regards to maladministration of the power. At the end of the day on the off chance that there are net slips in the working of the policy management the citizen have ability to stop grumbling against the concerned power. He is an officer of parliament.