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when I was registering for jee mains 2025 it suddenly closed by saying "Timed out " when I was trying to register again it says "account with same credentials already exists"people are saying that try to login instead of registration but for logging in it requires application number which i dont hve


Shauryan bokshe 12th Nov, 2024
Answers (2)
Prachi Kumari 13th Nov, 2024

Hello,

It sounds like you were in the middle of registering for the JEE Mains 2025 exam when your session timed out, and now you’re facing issues re-registering. Here’s what you can do to resolve this problem:

  1. Check Your Email:

    • After partially completing the registration, JEE Mains usually sends a confirmation email. Look for the email in your inbox or spam folder. This may contain your application number or a link to retrieve it.
  2. Retrieve Application Number:

    • Go to the JEE Mains login page and find the “Forgot Application Number?” or “Retrieve Application Number” option.
    • Enter your registered details (name, DOB, etc.) and follow the steps to get your application number.
  3. Try Logging In:

    B.Tech/B.Arch Admissions OPEN

    Apply to Amrita University B.Tech 2026

    • If you have created an account but cannot complete the registration, try logging in using your email ID or phone number and password (if you remember it).
  4. Clear Browser Cache:

    • Clear your browser’s cache and cookies, or switch to a different browser or device. This can help resolve session-related issues.
  5. Contact JEE Mains Helpdesk:

    • If the above steps don’t work, contact the official JEE Mains helpdesk. Provide your details (name, date of birth, mobile number, email) and explain the issue. They can help retrieve your application number or guide you through the process.

These steps should help you resolve your issue with JEE Mains registration.

To get more help about JEE Mains, visit : https://engineering.careers360.com/exams/jee-main

Hope it helps !

Samprikta Mondal 12th Nov, 2024

Don't worry, it happens to the best of us during online registrations.


Here's what you can do,


Contact NTA Helpline:


Ring up NTA helpline right away.

Clearly say your situation and provide whatever information the person might need, such as your name or date of birth or whatever details you think would matter to them.

They can facilitate you about how you can retrieve your application number or get re-registered if the option is still available.

Your Email:


Look for any confirmation e-mails or updates from the NTA regarding your registration.

It may or may not mention the application number in this e-mail or update.

Visit the Official NTA Website:

Look out for updates related to your JEE Main registration and, at times, you would find them announcing the procedure to recover your lost application numbers.

Just be patient and persistent. The NTA helpline will provide you with the most accurate and updated information on what to do next.


Steps and calm would thus do it for you and solve the problem, allowing you to successfully complete your JEE Main registration process.

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