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Question : Which of the following is a disadvantage of a matrix organizational structure?

 

Option 1: Efficient use of resources

Option 2: Clear accountability

Option 3: Role ambiguity

Option 4: Strong functional focus


Team Careers360 12th Jan, 2024
Answer (1)
Team Careers360 20th Jan, 2024

Correct Answer: Role ambiguity


Solution : The correct answer is (c) Role ambiguity

A matrix organizational structure is characterized by employees belonging to both functional departments and project teams or product groups. While this structure offers benefits such as flexibility and enhanced communication, it can also lead to role ambiguity. In a matrix structure, employees may have multiple reporting lines and receive direction from both functional managers and project managers. This can create confusion and ambiguity regarding roles, responsibilities, and reporting relationships. Employees may find it challenging to understand their specific roles, the extent of their authority, and who they are ultimately accountable to. This ambiguity can result in inefficiencies, conflicts, and a lack of clarity in decision-making.

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