Question : Which of the following is an example of a qualitative performance appraisal method?
Option 1: Ranking method
Option 2: Graphic rating scale
Option 3: Critical incident technique
Option 4: Forced distribution method
Correct Answer: Critical incident technique
Solution : The correct answer is (c) Critical incident technique.
The critical incident technique is an example of a qualitative performance appraisal method. This method involves identifying specific incidents or events where an employee demonstrated exceptional performance or encountered challenges or problems. Supervisors or managers document these incidents and use them as the basis for evaluating the employee's performance. The critical incident technique focuses on capturing specific behaviors, actions, and outcomes to provide a detailed and descriptive assessment of an employee's performance.
Question : Which of the following is a disadvantage of the forced distribution method of performance appraisal?
Option 1: Subjective evaluation
Option 2: Limited differentiation among employees
Option 3: Time-consuming process
Option 4: Lack of employee involvement
Question : Which of the following is an example of a disciplinary action?
Option 1: Performance appraisal
Option 2: Training program
Option 3: Employee recognition
Option 4: Written warning
Question : Which of the following is an example of a selection tool?
Option 1: Job analysis
Option 2: Performance appraisal
Option 3: Interview
Option 4: Job description
Question : The process of assessing an employee's performance is known as:
Option 1: Recruitment
Option 2: Selection
Option 3: Training
Option 4: Performance appraisal
Question : According to this, control system should focus on its key result areas, which are critical to the overall performance of an organisation.
Option 1: Critical point control
Option 2: Critical performance control
Option 3: Management by exception
Option 4: Management by interpretation.
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