Question : Which type of control focuses on the end results of performance?
Option 1: Feedforward control.
Option 2: Concurrent control.
Option 3: Feedback control.
Option 4: Financial control.
Correct Answer: Feedback control.
Solution : The correct answer is (c) Feedback control.
Feedback control involves evaluating performance after it has occurred, comparing it with the established standards or goals, and taking corrective action based on the feedback received. It is a reactive control mechanism that provides information about the outcomes and results of activities. With feedback control, managers gather information about the actual performance, whether it meets the desired standards or falls short. This feedback helps in identifying any discrepancies, deviations, or areas of improvement. Based on this information, managers can then take corrective actions to address the gaps between actual performance and the desired results.
Question : Which type of control is implemented while a task is being performed?
Option 4: Strategic control.
Question : Case Study 6:
IJK Retail is a chain of retail stores. The company aims to maintain consistent customer service standards across all its outlets.
Question:
Which type of control is IJK Retail likely to implement to ensure consistent customer service standards?
Question : Statement 1: Concurrent control focuses on addressing deviations after they occur.
Statement 2: Concurrent control focuses on preventing potential problems before they occur.
Option 1: Both correct.
Option 2: Both incorrect.
Option 3: Statement 1 correct, Statement 2 incorrect.
Option 4: Statement 2 incorrect, Statement 1 correct.
Question : Case Study 20:
Question : Case Study 13:
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