Hy,

If you're not receiving the OTP (One-Time Password) for SSC (Staff Selection Commission) login despite having a correct phone number or email, there could be several reasons for this issue. Here’s how you can address it:

1. Check Spam/Junk Folder

• Email Issues : If you’re expecting the OTP via email, check your spam or junk folder. Sometimes, OTP emails can be mistakenly filtered into these folders.

2. Verify Contact Details

• Phone Number : Ensure that the phone number linked to your SSC account is correct and has no typos. Also, make sure it’s the number where you can receive SMS messages.
• Email Address : Confirm that the email address registered with SSC is correct.

3. Network Issues

• Phone Network : Ensure that your phone has a good network connection. Sometimes, poor network connectivity can delay the receipt of OTPs.
• Email Delivery : Check if there are any issues with your email service provider that might delay email delivery.

4. Request OTP Again

• Retry : Try requesting the OTP again. Sometimes, the system might have issues sending the OTP on the first attempt.
• Wait and Retry : Wait for a few minutes and then try again, as there might be a temporary issue with the OTP server.

5. Check SSC Website

• Updates : Look for any notices or updates on the SSC website regarding OTP issues. There might be temporary issues with their system.
• Technical Issues : There could be technical issues on the SSC website that are causing delays.

6. Contact SSC Support

• Helpline : Reach out to SSC’s official helpline or support email for assistance. Provide them with your details and the issue you are facing.
• Online Helpdesk : Use the online helpdesk or support portal on the SSC website for troubleshooting.

7. Check for Typographical Errors

• Re-enter Details : Ensure you’ve entered your phone number or email address correctly when requesting the OTP. Incorrect details will prevent you from receiving the OTP.

8. Browser Issues

• Clear Cache : Try clearing your browser cache or using a different browser.
• Browser Extensions : Sometimes, browser extensions or ad-blockers can interfere with OTP delivery.