Question : A merchant was requested for a bottle of mineral water by Harsh. The bottle had a maximum suggested retail price of just Rs. 30, but the shopkeeper was demanding Rs. 45. The shopkeeper refused to sell the bottle for less than Rs. 45 despite numerous arguments. Harsh needed it and had no choice but to make a purchase. Determine the "Right" that Harsh can use rights to:
Option 1: Right to safety
Option 2: Right to information
Option 3: Right to consumer education
Option 4: Right to be heared
Correct Answer: Right to be heared
Solution : Every consumer has the right to have his or her complaint taken seriously under the Right to Be Heard. A consumer has the right to protest about anything that compromises his interests. Hence, the correct option is 4.
Question : Case Study 12:
ABC Ltd. is a retail company that recently expanded its operations into international markets. It is facing challenges due to differences in cultural practices and consumer preferences in different countries.
Q:- What does the term "cultural diversity" refer to?
Option 1: The process of reducing government intervention in the economy
Option 2: The process of nationalizing private companies
Option 3: The existence of a variety of cultural practices and customs within a society or group
Option 4: The process of increasing economic integration and interdependence among countries
Q:- What is the business environment factor affecting ABC Ltd. in this case?
Option 1: Economic environment
Option 2: Social environment
Option 3: Technological environment
Option 4: Political environment
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