Question : Assertion: The Consumer Protection Act provides a three-tier dispute redressal mechanism.
Reason: It ensures that consumers can resolve their complaints at different levels based on the value of the claim.
Option 1: Both the assertion and the reason are correct, and the reason is the correct explanation of the assertion.
Option 2: Both the assertion and the reason are correct, but the reason is not the correct explanation of the assertion.
Option 3: The assertion is correct, but the reason is incorrect.
Option 4: The assertion is incorrect, but the reason is correct.
Correct Answer: Both the assertion and the reason are correct, and the reason is the correct explanation of the assertion.
Solution : The correct answer is (a) Both the assertion and the reason are correct, and the reason is the correct explanation of the assertion.
This assertion is correct. The Consumer Protection Act indeed establishes a three-tier dispute redressal mechanism, which includes the District Consumer Disputes Redressal Forums, the State Consumer Disputes Redressal Commissions, and the National Consumer Disputes Redressal Commission. These forums serve as platforms for consumers to seek redressal for their complaints at different levels.
The reason is also correct and provides a correct explanation for the assertion. The three-tier mechanism allows consumers to choose the appropriate forum based on the value or nature of their claim. Smaller claims can be resolved at the district level, while larger claims can be escalated to higher levels. This tiered approach is designed to make the dispute resolution process more accessible and efficient for consumers.
Question : Assertion: The Consumer Protection Act provides consumers with the right to seek redressal.
Reason: It empowers consumers to approach the appropriate consumer forum to resolve their complaints.
Option 1: Both the assertion and the reason are correct, and the reason is the correct explanation of the assertion
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