Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
What is one merit of informal communication at ABC Tech?
Option 1: Rapid transmission of information
Option 2: Encouraging employee creativity
Option 3: Building strong interpersonal relationships
Option 4: Reducing reliance on organizational hierarchy
Correct Answer: Encouraging employee creativity
Solution : The correct answer is (b) Encouraging employee creativity
Informal communication at ABC Tech encourages employee creativity by allowing for spontaneous and free-flowing exchanges of ideas and opinions, which can foster creativity and innovation. When employees feel comfortable sharing their thoughts and brainstorming informally, it can lead to new and creative solutions to challenges and problems within the organization.
Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
What is one merit of formal communication at ABC Enterprises?
Option 3: Hindrance to employee engagement
The supervisor at ABC Tech values a well-structured approach to communication, where formal channels are utilized for official messages. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
At ABC Tech, what is a demerit of formal communication?
Option 1: Enhanced accuracy of information
Option 2: Limited flexibility in message delivery
Option 4: Propagation of rumors and misinformation
ABC Tech faces difficulties in communication due to differences in perception and attitude among employees. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Employees at ABC Tech often struggle to understand complex technical terms and jargon. This barrier to effective communication is known as:
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