Question : Case Study:
A company focuses on understanding and fulfilling customer needs and preferences. They emphasize building long-term customer relationships through value creation. This philosophy reflects the:
Option 1: Selling Concept
Option 2: Production Concept
Option 3: Marketing Concept
Option 4: Product Concept
Correct Answer: Marketing Concept
Solution : The correct answer is (c) Marketing Concept.
The Marketing Concept is a customer-centric approach that centers on understanding and meeting customer needs and wants effectively. It emphasizes building long-term relationships with customers by delivering superior value and customer satisfaction. The primary focus is on understanding customer preferences, creating products or services that address those preferences, and ensuring that customers perceive value in what is offered. The ultimate goal is to satisfy customers while achieving the company's objectives through value creation and strong customer relationships.
A company is committed to meeting customer needs and delivering superior value. They emphasize building strong customer relationships and understanding market trends. This philosophy aligns with the:
Option 1: Product Concept
Option 3: Selling Concept
Option 4: Marketing Concept
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