Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
Question :
Employees at XYZ Corporation hesitate to share their ideas during meetings due to a lack of confidence. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Personal barrier
Solution : The correct answer is (d) Personal barrier
A personal barrier in communication refers to individual traits, characteristics, or factors that hinder effective communication. In this scenario, the lack of confidence among employees, causing hesitation in sharing ideas, is a personal barrier. Personal barriers can include shyness, fear of judgment, lack of confidence, or an introverted personality, all of which can impede open and effective communication. Semantic barriers pertain to language and meaning differences, psychological barriers involve mental factors affecting communication, and organizational barriers are obstacles within the organizational structure affecting communication flow.
Complex organizational structure and numerous hierarchical levels lead to communication delays at XYZ Corporation. This barrier to effective communication is known as:
Employees at XYZ Corporation often fear negative evaluation by their supervisors when sharing their opinions. This barrier to effective communication is known as:
XYZ Corporation experiences difficulties due to differences in language and interpretation of words. This barrier to effective communication is known as:
The CEO of XYZ Corporation values open communication and encourages employees to share their ideas and concerns. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
What is one merit of formal communication at XYZ Corporation?
Option 1: Rapid transmission of information
Option 2: Promoting employee creativity
Option 3: Building strong interpersonal relationships
Option 4: Reducing reliance on organizational hierarchy
Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile