Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
Question :
What is one merit of formal communication at XYZ Corporation?
Option 1: Rapid transmission of information
Option 2: Promoting employee creativity
Option 3: Building strong interpersonal relationships
Option 4: Reducing reliance on organizational hierarchy
Correct Answer: Rapid transmission of information
Solution : The correct answer is (a) Rapid transmission of information
One of the merits of formal communication at XYZ Corporation is the rapid transmission of information. Formal communication follows established and structured channels within the organization, ensuring that information is conveyed efficiently and swiftly to the intended recipients. This organized flow of information helps in timely decision-making, coordination of activities, and alignment with organizational objectives. Informal communication often plays a larger role in promoting creativity and building relationships, while formal communication is more effective in ensuring the fast and structured dissemination of information.
The CEO of XYZ Corporation values open communication and encourages employees to share their ideas and concerns. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
Complex organizational structure and numerous hierarchical levels lead to communication delays at XYZ Corporation. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Employees at XYZ Corporation often fear negative evaluation by their supervisors when sharing their opinions. This barrier to effective communication is known as:
Employees at XYZ Corporation hesitate to share their ideas during meetings due to a lack of confidence. This barrier to effective communication is known as:
XYZ Corporation experiences difficulties due to differences in language and interpretation of words. This barrier to effective communication is known as:
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