Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
What is one merit of formal communication at ABC Enterprises?
Option 1: Rapid transmission of information
Option 2: Encouraging employee creativity
Option 3: Hindrance to employee engagement
Option 4: Reducing reliance on organizational hierarchy
Correct Answer: Rapid transmission of information
Solution : The correct answer is (a) Rapid transmission of information
One of the merits of formal communication at ABC Enterprises is the rapid transmission of information. Formal communication follows established and structured channels within the organization, ensuring that information is conveyed efficiently and swiftly to the intended recipients. This organized flow of information helps in timely decision-making, coordination of activities, and alignment with organizational objectives. Informal communication often plays a larger role in encouraging creativity and engagement, while formal communication is more effective in ensuring the fast and structured dissemination of information.
Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
What is one merit of informal communication at ABC Tech?
Option 3: Building strong interpersonal relationships
The supervisor at ABC Enterprises values open communication and encourages employees to share their ideas and concerns. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
How does effective communication contribute to the directing process at ABC Enterprises?
Option 1: Increases conflicts among employees
Option 2: Reduces employee motivation
Option 3: Enhances understanding and coordination
Option 4: Promotes autocratic decision-making
At ABC Enterprises, what is a demerit of informal communication?
Option 1: Enhanced accuracy of information
Option 2: Limited flexibility in message delivery
Option 4: Propagation of rumors and misinformation
Complex organizational structure at ABC Enterprises leads to slow communication flow. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
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