Hello.. Hope you are doing well.

I understand that you find yourself in a challenging situation as a first-year dental student who missed the exams due to a failure in the administrative process regarding your hall ticket. Considering your circumstances, it's important to approach this matter systematically.

Firstly, it is crucial to communicate your situation to the relevant administrative authorities at your dental school. Provide a detailed explanation of the circumstances that prevented you from attempting the exams, emphasizing the failure in processing your hall ticket. Attach any evidence or documentation that supports your claim, such as communication with the staff regarding the issue.

Next, inquire about the official policies and procedures related to discontinuing the course and any associated penalty fees. Each educational institution has its own set of rules, and it's essential to be aware of them. Explain your intention to discontinue the course and inquire about any potential financial implications, including penalty fees.

If you can demonstrate that the circumstances leading to your inability to attempt the exams were beyond your control and resulted from administrative errors, there may be grounds for leniency. Some institutions may consider waiving or reducing penalty fees in such cases, especially if it can be proven that the fault lies with the administrative staff.

In conclusion, open communication with the relevant authorities, providing documentation of the issues faced, and understanding the official policies will be key in navigating this situation. It is advisable to act promptly to address the matter and seek a resolution that is fair and considerate of your circumstances.

i hope you find this helpful.