Hey subhasri,i would suggest you to mail the concerned body , who is the controller of examination in this case, stating your problem and humbly request for a solution and am sure that they will sort it out, i shall provide you with the email id

Exams.ac@gmail.com and if that doesnt work, try contacting the following numbers

8510010247

9582949110

7065585225

7065010303

8744002281

7065512112

7065585226

7065016007

Timings-9.30 AM TO 6.30 PM , MONDAY TO SATURDAY

Hey this could be because you did not log out your account or the site might have a lot of load

try again after sometime

refresh the page 

good luck