Answer (1)
monag2673 23rd Sep, 2024

If you've paid the fees for NEET UG All India Quota (AIQ) counseling but haven't received any service or confirmation, here are some steps you can take:


1. **Check Transaction Status**:

Verify whether your payment was successful by checking your bank statement or payment gateway. Sometimes, failed transactions may show as pending. Ensure you have a receipt or transaction ID for reference.


2. **Counseling Portal Status**:

Log in to the official NEET counseling website (MCC) and check if your payment has been updated in your account. There may be a delay in reflecting payments.


3. **Contact Authorities**:

If the payment is not updated, contact the Medical Counseling Committee (MCC) helpdesk immediately. Provide them with details such as your transaction ID, candidate ID, and payment receipt to help them track your payment.


4. **Raise a Grievance**:

If you don’t get a timely response, file a formal grievance through the MCC portal or email. Include all relevant details, and mention the issue clearly.


5. **Refund Policy**:

Check the refund policy on the official website in case the issue persists and if you decide to opt out of the counseling process.


Act swiftly to resolve the issue and ensure you don’t miss important deadlines.

hope this helps you!!

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