Hello Durga Devi,

No need to panic regarding the money, payment systems has been advanced nowadays. Follow the steps below to retain your money.

• check your account balance, if the money has reduced, get account statement from the bank.
• look any 500 rupees has been debited from your account on the day you paid via online. if no ignore the payment was not done, no money has lost.
• if there is a debit of money, check further below to see any sum of 500 rupees has credited to your account. if yes problem solved.
• if there is no credit, contact the home branch of the bank regarding the payback of the failed transaction.
• the bank will take responsibility and get back your money only if the payment was failed.
• if the bank notices that the payment was successful then contact TNEA helpdesk and explain the scenario and ask then to PAYBACK the money or update the payment status in your application.

need not worry your money will be back to your account