hi,

You can reset or recover the password or id  from the email id or phone number you have provided, 

There is always a link to recover the password and you have to use the telephone number you have registered as your contact number of the email ID you have provided as you retrieval sources and once you undertake that option to recover your password or reset your password you will be send a notification on your contact number and mail and please follow the instructions accordingly to recover your account and then login