Please go through the below information -

Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.

• Speed and efficiency of service given

• Sales targets for banks and investment products.

• Going beyond the professional need of the customer by providing other products. Enhancement of customer value

• Cross-sale of asset products

• Back-up to relationship managers holding HNI relationship

• Customer acquisition through referrals

• To manage Cost efficiency through process • Customer Retention

Hope this helps!!!