Hello Aman,

If your JAC ( Joint admission committee) councelling account is blocked and you see the prompt "Your account is blocked contact to the board". Here's a step by step guide to help you solve this problem.

Reasons for account blockage

1. Incorrect login attempts: Multiple unsuccessful login attempts can sometimes lead to an account being temporarily blocked.

2. Pending verification: There could be a problem with your documents, payment, or verification details.

3. Technical glitch: Sometimes, it's just a technical error from JAC's side.

4. Security reasons: The account may have been blocked for security reasons, possibly due to suspicious activities.

5. Administrative Issues : There might be an issue with the account that requires administrative intervention, such as updates to your profile or verification issues.

Here's what you can do

1. Contact the JAC authorities: Use the official JAC helpline numbers or email. Mention your Application Number, Name, and Registered Mobile Number in the email.

2. Visit the official website for contact details

(https://jacdelhi.admissions.nic.in/)

Provide Necessary Details:

• Account Information: When contacting support, provide your account details, such as registration number , name, and any error messages you are seeing.

• Identity Verification : Be prepared to verify your identity, as the support team may require additional i nformation to assist you.

Steps to follow:

1. Wait 1–2 days for an automatic resolution

2. If still blocked, call the JAC Helpline during office hours

3. Send an email with your details and screenshot

4. Follow any instructions they provide to resolve the block.

Follow Up:

• Request Updates : If you don't receive a response within a reasonable time frame, follow up with the support team to check on the status of your request.

• Escalate if Necessary : If the issue remains unresolved, you may need to escalate the matter through additional channels or seek assistance from your academic institution.

You don't have to worry as the temporary block is common during peak admission time or system updates. Most of the issues resolve within 1-2 days. To be safe, reach out via the helpline or email with your credentials.

Hope it helps.