Question : Many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also helping consumers in redressal of their grievances. The consumer right highlighted above is:
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to be heard
Option 4: Right to seek redressal
Correct Answer: Right to be heard
Solution : When a customer expresses discontent with a product or service, they have the right to complain and to be heard. Hence, the correct option is 3.
Question : The customer has a lifelong right to education and to making educated purchasing decisions. He should be informed of his rights and the remedies at his disposal if a good or service doesn't live up to his expectations. Many consumer organisations and some progressive companies are actively working to educate consumers in this regard. The consumer right highlighted above is ________.
Question : Which consumer right recommends that a consumer be informed of his rights and the possible remedies?
Question : Through the organisation of training programmes, seminars, and workshops, consumer organisations and NGOs inform the public about their rights as consumers. Additionally, they produce journals and other publications to disseminate information about consumer issues, legal reports, available remedies, and other relevant topics. The consumer right promoted by consumer organisations and NGOs is ______.
Question : _________ states that the consumer has the right to get relief in case the product or service falls short of his expectations.
Question : Numerous consumer reliefs are offered by the Consumer Protection Act of 1986. The right which is provided by this is
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