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Question : Many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also helping consumers in redressal of their grievances. The consumer right highlighted above is:

Option 1: Right to be informed

Option 2: Right to consumer education

Option 3: Right to be heard

Option 4: Right to seek redressal


Team Careers360 23rd Jan, 2024
Answer (1)
Team Careers360 24th Jan, 2024

Correct Answer: Right to be heard


Solution : When a customer expresses discontent with a product or service, they have the right to complain and to be heard. Hence, the correct option is 3.

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