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my cuet payment failed but has been deducted from my account please help me i don't have more money


Tanushree 18th Mar, 2025
Answers (2)
Anapally Rajesh 27th Jan, 2026

Don't worry, your money isn't lost, it is likely just stuck because of a technical glitch. Since you cannot pay again, the best thing to do is wait 24 to 48 hours for the system to update. You can also send an email to cuet-ug@nta.ac.in with your application number and a photo of your bank's payment proof so they have a record of it. You can also call your bank to see if they can reverse the transaction or call the NTA helpline to ask them to verify your payment manually.

Devanshi Goyal 8th Apr, 2025

Hello,

Here what you can do :-

  1. Check if you received a payment receipt or transaction ID.

  2. Contact CUET support immediately with payment details.

  3. Provide proof of payment (bank statement/screenshot) to CUET.

  4. Verify if the payment was successfully processed on CUET's end.

  5. Report the issue to your bank, providing the transaction details.

  6. Ask the bank if they can initiate a chargeback or refund.

  7. Keep a record of all communication with CUET and your bank.

  8. Ensure that the payment deduction is either refunded or adjusted.

  9. Follow up regularly with CUET and your bank for updates.

  10. Avoid making another payment until the issue is resolved.

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