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my registration was completed and payment was also done but photo and signature was not completed due to net work issue what i need to do now ? will they pay refund to us or can qe continue the process?


Hema Rishi 12th Feb, 2025
Answer (1)
kumardurgesh1802 12th Feb, 2025

Hello Hema,

Since your registration and payment were completed but the photo and signature upload failed , your form is incomplete. Here's what you should do:

Steps to Take:

  1. Wait for the correction window – NTA usually opens a correction window where you may get a chance to upload the missing details.

  2. Contact NTA Helpdesk – Call or email them immediately to explain your issue. They may provide guidance on completing the process.

  3. Check the NEET portal – Log in to see if there's an option to upload the missing documents.

    Will You Get a Refund?

No, NTA does not provide refunds for incomplete applications. If the form is rejected due to missing documents and no correction window is given, you will have to register again in the next session.


I hope this answer helps you. If you have more queries then feel free to share your questions with us we will be happy to assist you.

Thank you and wishing you all the best for your bright future.

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