Question : Case Study: ABC Retailers

ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.

ABC Retailers' management team believes in maintaining transparency and open communication with employees. This reflects the management principle of:

Option 1: Centralization
 

Option 2: Unity of direction
  

Option 3: Scalar chain

Option 4: Openness

Question : Case Study: XYZ Tech Solutions

XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.

XYZ Tech Solutions' management team believes in maintaining open communication and transparency with employees. This reflects the management principle of:

Option 1: Centralization
   

Option 2: Unity of direction
   

Option 3: Scalar chain

Option 4: Openness

Question : Maintenance of status between the lower and top level management create barriers.
Which communication barrier is expressed in the above situation?
 

Option 1: Semantic barriers
 

Option 2: Psychological barriers
 

Option 3: Organisational barrier 
 

Option 4: Personal barrier
 

Question : Case Study: XYZ Electronics Pvt. Ltd.

XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.

Question: 

What qualities should a supervisor possess at XYZ Electronics?

Option 1: Micromanagement and authoritarian behavior
 

Option 2: Lack of communication skills
 

Option 3: Patience and effective communication skills

Option 4: Indifference toward employee concerns

Question : Statement 1: The success of management depends on effective communication.

Statement 2: Communication helps in conveying goals, expectations, and feedback to employees.

Option 1: Both statements are true
 

Option 2: Both are incorrect
 

Option 3: Statement 1 is true, and Statement 2 is false.

Option 4: Statement 1 is false, and Statement 2 is true.