Sir/mam . even I upload signature image with 1.5x3.5width cm, it is not showing sign image fully. Instead showing cropped image.

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Sir/mam . even I upload signature image with 1.5x3.5width cm, it is not showing sign image fully. Instead showing cropped image.

Thenmozhi 9th Feb, 2018

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sachin 12th Feb, 2018

Dear Thenmozhi,

Signature Image size should be between 3Kb and 20Kb, if it's not showing completely in preview then please upload it again.

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Thenmozhi

12th Feb, 2018

Thank you for your valuable answer Sir ..I tried many times, even my image size is 8kb .. So what should I do now? - NATA

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Prabhavati Dhavala

12th Feb, 2018

Hi,The photograph and signature have fixed dimensions too apart from file size. Height of the image for Signature should be 1.5 cm and 3.5 cm. what I suggest you do is check whether the image uploaded is complete or cropped. Use the upload button and check. If it is, then it is fine else it should be uploaded again. Take a screen shot and mail nata2018helpdesk@gmail.com. Or call them at 1800 266 6282 to ask them. They are responding most of the times.

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