Question : Statement 1: Formal communication is always more effective than informal communication.
Statement 2: Informal communication is never used for transmitting official information.
Option 1: Both statements are correct.
Option 2: Statement 1 is correct, and statement 2 is false.
Option 3: Both statements are incorrect.
Option 4: Statement 2 is correct, and statement 1 is incorrect.
Correct Answer: Both statements are incorrect.
Solution : The correct answer is (c) Both statements are incorrect.
Statement 1 is incorrect. The effectiveness of communication, whether formal or informal, depends on the context, the message being conveyed, the audience, and the purpose. There are situations where formal communication is more effective, such as official announcements, policies, or procedures. However, informal communication can be equally effective or even more so in certain contexts, especially when it comes to quick information sharing, relationship-building, or conveying personal experiences.
Statement 2 is incorrect. Informal communication can be used to transmit official information within an organization. While formal communication channels are typically used for official and structured messages, informal communication can also convey official information, especially when it's urgent or when a personal touch is needed to convey the message effectively. Informal communication is versatile and can serve various communication needs in the workplace.
Question : Statement 1: Formal communication can sometimes lead to delayed information transmission.
Statement 2: Informal communication is always faster and more efficient than formal communication.
Question : Statement 1: Formal communication follows the official structure of an organization.
Statement 2: Informal communication is the primary channel for transmitting official information.
Question : Statement 1: Effective communication is an essential aspect of directing.
Statement 2: Communication is necessary only for transmitting official information.
Question : Statement 1: Formal communication can lead to information overload.
Statement 2: Information overload is a barrier primarily associated with informal communication.
Question : Statement 1: Effective communication enhances understanding among employees.
Statement 2: Communication barriers always lead to confusion and misunderstandings.
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