Question : Statement 1: The Consumer Protection Act covers only the purchase of goods.
Statement 2: It does not apply to services availed by consumers.
Option 1: Both statement 1 and statement 2 are true.
Option 2: Statement 1 is true, but statement 2 is false.
Option 3: Statement 1 is false, but statement 2 is true.
Option 4: Both statement 1 and statement 2 are false.
Correct Answer: Both statement 1 and statement 2 are false.
Solution : The correct answer is (d) Both statement 1 and statement 2 are false.
Statement 1 is false. The Consumer Protection Act, which varies from country to country, typically covers not only the purchase of goods but also the provision of services to consumers. In many consumer protection laws, the definition of a consumer includes someone who purchases goods or services.
Statement 2 is false as well. Consumer protection laws generally apply to services as well. These laws often include provisions related to the quality of services, consumer rights, and remedies for consumers who have been provided with subpar services.
Question : Statement 1: The Consumer Protection Act enables consumers to form consumer protection councils.
Statement 2: These councils work towards promoting consumer awareness and protection.
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