Question : Effective communication skills in counseling involve:

Option 1: Using complex psychological terminology  

Option 2: Listening actively and empathetically  

Option 3: Dominating the conversation  

Option 4: Offering solutions immediately 

Question : What is an essential skill for conducting an effective interview? 

Option 1: Interrupting frequently to clarify points  

Option 2: Asking closed-ended questions only  

Option 3: Building rapport with the interviewee  

Option 4: Providing personal opinions 

Question : Case Study : Communication and Employee Engagement at PQR Solutions

PQR Solutions focuses on effective communication to enhance employee engagement. Consider the following scenario to answer the questions.

Question:

At PQR Solutions, which leadership quality contributes to creating a positive work culture?

Option 1: Rigid adherence to rules
 

Option 2: Isolation from employees
 

Option 3: Empathy and active listening

Option 4: Micromanagement

Question : A key strategy for reducing prejudice involves:

Option 1: Strengthening in-group biases

Option 2: Avoiding contact with out-group members

Option 3: Providing information that challenges stereotypes

Option 4: Emphasizing differences between groups

Question : An effective interview in psychology should focus on:  

Option 1: Leading the interviewee to a specific conclusion

Option 2: Gathering comprehensive and relevant information

Option 3: Promoting the interviewer's viewpoint

Option 4: Rushing through the questions to save time