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Hello Sripaad,
When you have paid the amount then you must have some transaction no. So what you can do is to contact the official helpline numbers from their official website and give them the transaction no. and tell them about your peoblem.
I am linking below the contact details of JEE Mains helpline:
https://jeemain.nic.in/WebInfo/Public/View.aspx?page=80
Hope this helps. Good luck!
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