Dear student,

Call centre jobs usually do not require any specific educational qualifications. To be a call centre agent, the minimum required education may be a bachelor's degree or even a high school certificate. Commerce, Arts, Communication, etc. Any experience with communications or sales and marketing is an added advantage.

The 5 qualities required in call center jobs:

1. Outgoing and energetic personality

2. Good listening skills

3. Multitasking

4. Problem-solving

5. Computer skills