Hello,

Here are steps if you received a download notification that a book is downloaded, but you cannot find it:

1. Check Your Default Download Location:

• Mobile Devices: The downloaded book would have gone into the "Downloads" folder within your file manager app or the "Books" app (iOS).
• PC/Laptop: In the "Downloads" folder of your device.

2. Verify the App Used for Download:

• If downloaded through a browser, check the "Downloads" section of your browser. Most browsers allow access to this folder through a menu or by using the keyboard shortcuts Ctrl + J (Windows) or Command + Option + L (Mac).
• If downloaded through an e-reader app like Kindle or Google Play Books, check the library of the app.

3. Search by File Name:

• Use the search feature on your device for the book, by name or file type, e.g. .pdf, .epub.

4. Return to the Download Source

• Return to the website or platform from which you downloaded the book. It may tell you where the file has been saved or how to download it again.

5. Look for a Notification

• On a mobile device, tap the notification to expand it then tap the icon in order to open the file.