Question : Which of the following is a characteristic of an effective control system?
Option 1: Being rigid and inflexible.
Option 2: Focusing only on financial aspects.
Option 3: Encouraging employee participation.
Option 4: Exclusively relying on external audits.
Correct Answer: Encouraging employee participation.
Solution : The correct answer is (c) Encouraging employee participation.
Employee participation is essential in an effective control system because it fosters engagement, ownership, and accountability among employees. When employees are involved in the control process, they are more likely to have a deeper understanding of the goals, standards, and expectations set by the organization. This understanding, combined with their active participation, can lead to increased commitment and motivation to achieve desired outcomes. By involving employees in the control system, organizations can tap into their knowledge, expertise, and unique perspectives. Employees on the front lines often have valuable insights and firsthand information about processes, challenges, and potential improvements. Their involvement allows for a more comprehensive and accurate assessment of performance, identification of issues, and formulation of solutions.
Question : A control system that relies on external audits is an example of:
Option 1: Bureaucratic control.
Option 2: Market control.
Option 3: Clan control.
Option 4: Centralized control.
Question : Which of the following is a characteristic of an effective performance appraisal system?
Option 1: Lack of objectivity
Option 2: Biased evaluation criteria
Option 3: Employee involvement
Option 4: Limited feedback to employees
Question : Case Study 16:
LMN Services is a service-based organization. The management team wants to implement control measures to improve employee performance and customer satisfaction.
Question:
How can LMN Services benefit from an effective control system?
Option 1: By reducing customer feedback.
Option 2: By increasing employee turnover.
Option 3: By optimizing service delivery.
Option 4: By decreasing external communication.
Question : Case Study 9:
Question : What is a challenge in achieving democratic global governance?
Option 1: Overemphasis on economic issues
Option 2: Ensuring equal representation and participation
Option 3: Limiting the involvement of non-state actors
Option 4: Focusing exclusively on security concerns
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