Hello Khushi!

The registration number and the password will be obtained only when you fill the registration application form completely. The form has details such as NEET score, rank, DOB and other required information. The payment step comes later. In order to proceed to all these steps, first you need to create your login credentials using your email id and mobile number.

Now, according to me, "record already exists" can happen either due to technical glitch or if the email and monile number you are using have already been used. There is also a possibility that you have already registered and again trying to register. Sometimes it might take a while to receive the password and application number.

So wait for sometime and see if you get the number and password. If not, refresh the page and try again, make sure your mobile number and email id are correct. If nothing works, then contact the helpdesk given the website.

These articles have instructions about counselling process. Kindly go through them carefully.

https://medicine.careers360.com/articles/punjab-mbbs-application-form

https://medicine.careers360.com/articles/punjab-mbbs-counselling