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I was filling my jee form but during the first step my form is showing that "form with same credentials already exist " And I am not able to retrieve my form.... What should I do


SHWETHA g SUBHEDAR 30th Oct, 2024
Answers (2)
Samprikta Mondal 1st Nov, 2024

Now, in case you court any problem while filling up the JEE form, you are strongly recommended to-


1. Contact JEE Helpdesk:

*Contact the JEE helplines or reach directly to the National Testing Agency (NTA). They should help you with specific guidance and assistance.

Explain to them clearly the issue you are facing, citing the error you are receiving.


2. Check Your Mailbox:

You should check for any kind of boycott mails sent by the NTA in connection with your application. Sometimes, confirmation mails or application numbers are sent to the mailbox registered with them.


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3. Try another device or web browser:

Sometimes there are some technical glitches. Try to fill the form through any arbitrary device or through a different web browser.


4. Go to a nearby JEE Help Center:

If possible, visit a nearby JEE help center-a center could be of help to you in your case when you are provided with a solution here you can visit them.



Don't Panic: Panicking only worsens the situation. Approach the issue rationally and calmly.

Have Patience: The processing might take time; keep patience and perseverance.

Be Courteous: Whatever information you furnish, please cross-check it again in order to keep yourselves prudent for future occurrences.


Hope this solves your queries! Let the person know if there is anything else.

Prachi Kumari 1st Nov, 2024

Hello,

If you encounter a message stating "form with same credentials already exist" while filling out your JEE (Joint Entrance Examination) form, it usually indicates that an application with the same personal details (like email, mobile number, or name) has already been registered. Here are the steps you can take to resolve this issue:

  1. Check for Previous Registrations:

    • Ensure that you (or someone else) haven’t already registered for the JEE with the same credentials. Sometimes, if you’ve attempted to register before but didn’t complete the form, it may have saved a partial entry.
  2. Recover Your Existing Application:

    • If you suspect you have already registered, look for a link or option that says "Forgot Password" or "Retrieve Application". This will typically allow you to recover your application using your registered email or mobile number.
    • Follow the instructions provided to reset your password or retrieve your form.
  3. Contact JEE Helpdesk:

    • If you cannot retrieve your form, you should contact the JEE helpdesk or support service. They can assist you in resolving issues related to your registration. Look for a contact number or email on the official JEE website.
  4. Use Different Credentials:

    • If you are unable to recover your previous application and wish to create a new one, you might consider using a different email address or mobile number. However, this is usually not recommended unless you are certain you want a new application.
  5. Keep Documentation Ready:

    • When contacting support, have any necessary documentation ready, such as your previous application details, identity proof, or any communication you received from the JEE regarding your application.
  6. Check Official Notifications:

    • Keep an eye on official announcements or notifications on the JEE website. Sometimes, the authorities provide updates regarding common issues and their resolutions.

Make sure to act quickly, as there may be deadlines for form submission.

Hope it helps !

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