It sounds like there might be an issue with your account or payment processing. Here’s what you can do:

1. Check Payment Confirmation : Verify that you have received a confirmation email or receipt for the payment.

2. Log Out and Log In : Sometimes, logging out and then logging back in can refresh your account status.

3. Clear Cache : Try clearing your browser’s cache and cookies, then reload the page.

4. Check for Updates : Ensure there are no pending updates for the application or service you are using.

5. Contact Support : Reach out to customer support for the service or application. Provide them with your payment details and any confirmation you have received.

If you need specific help with a service, let me know which one, and I can guide you further!