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Professional Certificate in Customer Relationship Management

Amity PROx education offers a program called Professional Certificate in Customer Relationship Management. This course is designed for anybody who is willing to assimilate the concepts behind Customer Relationship Management. This course is planned for 6 weeks duration and candidates can avail of a self-paced mode of learning. Being an intermediate-level course, the candidate needs to have background knowledge of Customer Relationship Management. Every week the student is expected to commit himself or herself for at least 7 hours to complete this course and earn this certificate. 

The customer Relationship Management course will involve the curriculum for examining processes that are strategic in Customer Relationship Management. This course aims to maximize the derived profits or improve profitability through the growth of new customers and retention of existing customers at the same time. The Customer Relationship Management certification course will be addressing the challenges faced in Customer Relationship Management and its implementation in a business environment involving both B2B and B2C types.

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6 Weeks
Intermediate
20,000
Skills Covered:
Customer service

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