3 Courses and Certifications

Online Itil Framework Courses & Certifications

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ITIL 4 Foundation Certificate with Official Manual and Exam

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ITIL 4 Foundation Certificate with Official Digital Manual and Exam

With the ITIL® 4 Foundation Certification, take your IT Service Management career to the next level and get comprehensive training in the ITIL® 4 framework. Learn about the latest features of ITIL® 4, which is internationally recognised as the standard for IT Service Management (ITSM).

QA, which is the UK’s leading tech and management skills organisation, provides the Microcredential in ITIL® 4 Foundation Certification. You will learn the foundational skills required to work with ITIL® 4 and get in-depth, first-level training in the same. This course is beneficial for anyone who is involved in the delivery, provision or support of IT-enabled services in any organisation.

During the ITIL® 4 Foundation Certification course by FutureLearn, you will learn about the Service Value System (SVS), key concepts of ITIL® 4 framework, principles of project management and more. In the end, you will appear for the certification exam. The completion certificate is certified by QA and accredited by AXELOS.

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5 Weeks
$ 764
Skills Covered:
Knowledge of IT industry

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ITIL 4 Exam Preparation

ITIL 4 foundation examination prepares learners for IT service models that shall enhance the delivery and operation of tech-enabled services and products. By implementing ITIL concepts, IT operation teams can come to the forefront as the role players in overall business strategy.

However, one of the major steps in any examination is to familiarise oneself with the exam pattern. The next step is to work on sample or mock papers and practice questions to understand the real exam. ITIL 4 Exam Preparation Certification by Coursera is designed to touch upon the key terminology, concepts, and best practices for creating and improving the quality of IT services in an IT organisation. 

This course will guide the learners through their exam and solely focus on the preparation. With active self-paced learning, sample exams and relevant practice quizzes, students will become acquainted with ITIL and learn how it applies to the service value lifecycle. In five weeks, candidates need to spend at least 2-3 hours each week on ITIL 4 Exam Preparation Certification Course to acquire skills in the ITIL 4 Foundation topics and ace their exam.

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5 Weeks
Skills Covered:
Knowledge of IT industry

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ITIL® 4 Foundation Certification Training Course

The ITIL 4 Foundation Certification training course is made to introduce learners to ITIL 4 - the latest version of the ITIL exam and to make them a master in understanding and improving an IT-enabled enterprise. This course will help you understand the core concepts, languages, processes, and practices utilised in the ITIL 4 lifecycle.

The ITIL 4 Foundation Certification training course provides you with an in-depth understanding of the ITIL 4 framework, the fundamental concepts and terminologies of the ITIL service lifecycle. In the ITIL certification training course, you will also learn how ITIL evolved to adopt the modern technologies and operational processes. You will also get a grip on the necessary concepts in a service management framework.

This course is ideal for people who want to understand the ITIL frameworks and enhance the quality of service management in IT organisations. Moreover, the course training is provided by top industry experts with over 15 years of experience.

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November 12 - November,20 2021
Skills Covered:
Customer service Knowledge of ITIL


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