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PECB Information Technology Courses & Certifications

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ISO 2000 ITSM Lead Implementer Training and Certification Courses

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Certificate

ISO 2000 ITSM LI Training and Certification Courses

Infosec Train’s ISO 2000 ITSM LI Training and Certification Course is designed to equip you with extensive Lead Implementer (LI) skills. During the 40-hour training, you will learn how to implement, maintain, establish and manage an organisation’s IT Service Management System (ITSMS) based on ISO/IEC 20000.

The ISO 2000 ITSM LI online course by Infosec Train has PECB (Professional Evaluation and Certification Board) as its authorised training partner. It will provide you with lab-intensive, practical sessions. You will also get instant doubt clarification from PECB-certified trainers.

Throughout the ISO 2000 ITSM LI Training and Certification Course, you will acquire comprehensive knowledge of ITSMS best practices. You will also learn how to enhance a company’s IT services, effectiveness, processes, and performance. Moreover, you can receive an internationally recognised certificate after fulfilling specific criteria.

The ISO 2000 ITSM LI certification programme will also make you competent to plan the IT Service Management process. You will study service delivery, control, release, planning recent and modified services, Relationship Management, and problem resolution processes.

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Skills Covered:
Auditing skill
ISO IEC 20000 Foundation

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Certificate

ISO/IEC 20000 Foundation Online Training and Certification | PECB

The ISO/IEC 20000 Foundation programme enables you to apply the best practices for managing and implementing an IT service management system as specified under ISO/IEC 20000-1:2005. Moreover, you also become familiar with the best practices for executing the IT Service Management processes starting from the ISO 20000. 

The ISO/IEC 20000 Foundation online training explores areas like implementing and planning new and changed services, relationship management process, service delivery process, problem control processes, resolution process, and release processes. The course will be taught in a blended learning fashion by a PECB certified trainer.

By completing the ISO/IEC 20000 Foundation online course and appearing for the exam, you can receive a certificate that will verify your IT service management skills. Moreover, you will gain access to recorded sessions if you miss a lesson. If you’re interested, you can sign up for a demo lecture to get a feel for the course first. You can apply for a demo class on Infosec Train’s website.

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Skills Covered:
Auditing skill
ISO IEC 20000 Lead Implementer

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Certificate

ISO/IEC 20000 Lead Implementer Online Training and Certification| PECB

The five-day ISO/IEC 20000 Lead Implementer| PECB course by Infosec Train aims to teach you the management and implementation of IT service management systems in an organisation, as mentioned in ISO/IEC 20000-1:2005. The programme features a PECB-certified trainer, a blended learning model, and a lot more at an affordable price. 

Throughout the ISO/IEC 20000 Lead Implementer| PECB certification syllabus, you’ll learn the best practices for implementing and planning IT service management procedures, starting from ISO 20000’s 6 fields. The course’s PECB-authorised partner will also help you gain proficiency in applying and devising changes and new services, relationship management processes, service delivery procedures, and other areas.

Infosec Train’s ISO/IEC 20000 Lead Implementer| PECB training is entirely compatible with ITIL and ISO 20000-2 (guidelines for an SMS’s implementation). Moreover, the curriculum is consistent with the specific project management practices set up in ISO 10006 (guidelines for quality management in projects - Quality Management Systems). After clearing the curriculum test, you can also obtain the training certificate to boost your current resume. 

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Skills Covered:
Auditing skill
ISO IEC 20000 Lead Auditor

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Certificate

ISO/IEC 20000 Lead Auditor Online Training and Certification | PECB

The 5-day, intensive ISO/IEC 20000 Lead Auditor| PECB programme by Infosec Train teaches the required procedures, techniques, and principles to audit an IT SMS (service management system) based on ISO 20000. Through 40 hours of instructor-led sessions, you’ll grasp and master the skills to manage auditors teams, plan and perform audits in compliance with ISO 19011, and know about the certification procedure based on ISO 17021.

The ISO/IEC 20000 Lead Auditor| PECB course syllabus not only features theoretical learnings but practical exercises too. In turn, you’ll develop the competencies and expertise to conduct audits confidently, be it external or internal. The curriculum also includes a PECB-authorised training partner and PECB-certified instructor for expert mentorship. 

You can join the ISO/IEC 20000 Lead Auditor| PECB training via online training, corporate training, or 1-on-1 training mode. A free demo class is also available if you wish to test the waters before enrolment. Clear the in-course exam, and you’ll get certified as well!

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Skills Covered:
Auditing skill

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