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TCS iON Artificial Intelligence And Machine Learning Courses & Certifications

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Conversational Experiences

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Conversational Experiences

The ‘Conversational Experiences’ online certification course is a course that focuses on delivering the tools and techniques that aid in customer acquisition such as the personalized services of connection, availability, response in real-time, with technologies aided by artificial intelligencemachine learning tools, and other aspects to improve the customer experience. This certification is provided by the TCS iON digital learning hub for students with eligible qualifications.

The course curriculum is designed for students with theoretical and practical learning methodologies that include online lectures, tutorials, and practicals allowing students to gain a comprehensive understanding of the requirements to offer the best conversational service. The Conversational Experiences TCS iON industry honors certification enables students to get five credits and digital certificates after completing the training program. The course is organized for five to six months and the candidates are given academic and industrial exposure through mentors who are field experts. 

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6 Months
20,000
Skills Covered:
Knowledge of ITIL Customer service Knowledge of Artificial Intelligence Machine learning Knowledge of Python Knowledge of Algorithms

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